Refund policy

Return and Refund Policy

Contact us before returning any item. Returns must be reviewed and approved first.

Eligible Issues
- Wrong item received
- Item arrived damaged
- Item never arrived after the estimated delivery window
- Defective item reported promptly after delivery

Non-Returnable Situations
- Buyer remorse after supplier processing
- Incorrect address entered by customer
- Used or altered products
- Items damaged after delivery

Refunds
Approved refunds are issued to the original payment method. Processing time depends on your payment provider.